Category Archives for "Blog"

Why you need to get VALID Certificates of Capacity

If you’ve ever had employee was injured at work and had a reduced capacity for duties (either totally unfit or only fit for light duties), it’s likely you’ve come across a Certificate of Capacity or two in your time. What is a Certificate of Capacity? These certificates are essentially a medical certificate in a WorkSafe-approved […]

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  • 25 February 2021

The real reason so many WorkCover claims get accepted

The decision to accept or reject liability on a WorkCover claim is one of the most critical events in the claim’s timeline. The injured worker’s livelihood, the employer’s premium and all the circumstances that may follow hinge on this determination. But despite the gravity of the potential outcome, the decision-making process is actually quite simple. […]

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  • 8 February 2021

How to deal with service issues at your WorkCover agent

The successful management of your WorkCover claims and insurance premium all comes down to strategy. Your plan must work with – or at least in parallel with – what your WorkSafe agent is trying to achieve. In Vitoria there are five claims agents (Allianz, CGU, EML, Gallagher Bassett and Xchanging) but from 1 July this […]

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  • 29 January 2021

How ‘capping’ affects WorkCover insurance premiums

WorkSafe Victoria’s premium calculation formula is incredibly complex. But basically, employers’ premiums are primarily determined by your rateable remuneration, workplace industry classification and claims history. One of the less-understood, but in many ways significant, parts of the formula is ‘capping’. What is capping? After combining all the ingredients of the premium calculation, every employer ends […]

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  • 25 January 2021

CGU exits Victorian WorkCover scheme

Just before Christmas 2020 we received the shock news that CGU has decided to turn its back on workers compensation in Victoria, leaving four agents to administer claims- and premium-related matters on behalf of WorkSafe Victoria. How can an agent (insurer) just leave like that? In Victoria, there are five WorkSafe-appointed agents. These are Allianz, […]

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  • 8 January 2021

How WorkSafe agents are paid

Most employers assume they pay their WorkCover premium to their WorkSafe agent. But as I’ve explained in the past, that is not the case. You pay it to WorkSafe, which then remunerates your agent. ‘We pay you guys $100,000 every year in insurance and what do we get in return for it?!?’ exclaims many a […]

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  • 29 October 2018

Why you should turn WorkCover premiums into profits

An injured worker is the one stakeholder in the WorkCover scheme who is an involuntary participant. No-one, I hope, wants to get injured (although nothing surprises me anymore). Following the unfortunate event of a workplace injury, a worker must navigate a slow and complex medical system, and they must do this while adjusting to a […]

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  • 22 October 2018

In defence of WorkSafe agents (a.k.a. insurers)

The Victorian WorkCover Authority (VWA) is also known by their trading name WorkSafe Victoria. They are the state government agency who regulates and underwrites the Victorian workers compensation scheme. WorkSafe has appointed five agents to administer premium- and claims-related matters on their behalf. These are Allianz, CGU, Employers Mutual Limited (EML), Gallagher Bassett (GB) and […]

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  • 1 October 2018

5 reasons WorkCover is unlike insurance

Many business owners presume WorkCover insurance is just like the other types of insurance most businesses hold: public liability, professional indemnity and so on. It is my opinion that employers need to shift their mindset regarding how they think of WorkCover. So much so that in my book WorkCover that Works I make the case that […]

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  • 26 September 2018
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